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Specification Product Update Digital

Vicaima pledges to give customers more

publication date: Sep 9, 2008
 | 
author/source: David Harris
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EUROPE’S LEADING MANUFACTURER OF FULLY FINISHED INTERIOR DOORS, VICAIMA IS DETERMINED TO ENSURE THAT QUALITY STANDARDS ARE UPHELD EVEN DURING DIFFICULT MARKET CONDITIONS. TO DRIVE FORWARD THIS QUALITY ETHOS, THE COMPANY HAS ESTABLISHED 5 PRINCIPLES OF DOOR MANUFACTURE, WHICH ARE NOW SET AS THE BENCHMARK FOR EVERY PART OF ITS PRODUCTION AND COMMERCIAL PROCESS.

Peter Johnson, says:
“Unlike some door manufacturers, Vicaima has never compromised quality to achieve lower prices. If you pay less, you get less. We aim to give our customers more not less!”

He continues:

“THROUGH ADOPTING THE 5 PRINCIPLES OF DOOR MANUFACTURE, WE DEMONSTRATE OUR ON-GOING COMMITMENT TO PROVIDING OUR CUSTOMERS WITH COMPETITIVE PRICES AS WELL AS MORE OPTIONS, MORE VERSATILITY, BETTER PRODUCTS AND BETTER SERVICE. IN TURN THIS IS HELPING THEM TO ANSWER THE MARKET DEMANDS OF QUALITY AND PRICE, AND INCREASINGLY TOUGH REGULATIONS ISSUES.”

Vicaima’s 5 principles of door manufacture have been implemented with immediate effect. 

1. To continue to provide the widest range of door finishes, sizes, and glazing options coupled with the best technical service and after sales support.

2. To continue to create innovative designs and produce superior products that meet current industry regulations and government legislation, as well as the demands of the future.

3. Aiming to be the most environmentally sound producer of interior doors, in raw materials sourcing, manufacturing processes, and waste disposal.

4. To continue to be price competitive through a breadth of range that will meet all budget considerations.

5. To manufacture doors, which when compared like-for-like with competitive products, offer better construction, better finish, and greater choice.

Vicaima has an excellent reputation for the standard of its customer service, and as Peter Johnson explains, the company is stepping up its customer focus to aid successful project completions for both customers and the company. He says: “Developers are in for difficult times, and will need strong suppliers to help them succeed. Vicaima has the strongest product capability in the market, and our increased customer focus will assist our customers in delivering their projects on time and within budget.”


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